Decoupled Model C: TPP Generated Identifier
PSU provides a TPP (AISP/PISP/CBPII) generated unique identifier to the ASPSP to identify the request from the TPP
User Journey
This model is best suited to a TPP app that can “capture” the code from the ASPSP app (e.g. by scanning a QR code). Alternatively, the PSU can be prompted to type in an identifier in the TPP App. This may be a long series of characters and may result in a sub-optimal customer experience.
Wireframes
To demonstrate Model C based decoupled we have used one variation of PIS journey (Single Domestic Payments – a/c selection @ PISP) as an example, where the ASPSP receives all the details of the payment order via the code generated by the PISP.
This flow applies to other variations of PIS journeys covered in detail under section Payment Initiation Services (PIS). AISP journeys covered under section Account Information Services (AIS) and CBPII journeys covered under section Card Based Payment Instrument Issuers (CBPIIs).
CEG Checklist Requirements 1
For this step, please refer Section 4.1.1, step 1 & step 2.
CX Considerations 2
PISPs must present PSUs with the authentication options supported by the ASPSP which in turn can be supported by the PISP device/channel (e.g. A PISP kiosk that can only support authentication by ASPSP mobile app).
CX Considerations 3
If PISPs and ASPSPs support Model C then PISPs must display an identifier generated from the ASPSP to the PSU (e.g. QR code) and information on how the identifier should be used within the ASPSP app (e.g scan QR code with the ASPSP app).
CX Considerations 4
PSUs should be able to easily use the identifier presented by the PISP application (e.g. scan the code from the Kiosk in this instance) without much friction (e.g of manually entering an alphanumeric code).
CEG Checklist Requirements 5
After the PSU the scans identifier from the PISP within the ASPSP app, then the ASPSP must display the payment request and clearly mention the amount and the payee and payment account.
CEG Checklist Requirements 6
ASPSPs performs SCA.
The ASPSP app based authentication must have no more than the number of steps that the PSU would experience when directly accessing the ASPSP mobile app (biometric, passcode, credentials).
CX Considerations 7
ASPSPs must make the PSU aware that they have been logged off from the ASPSP app and notify them to check back on the originating PISP app.
CEG Checklist Requirements 8
The PISP must confirm successful confirmation of payment initiation.
The general guidance is that the use of the code within the ASPSP app should not introduce friction in the journey.
CEG Checklist Requirements & CX Considerations
The ASPSP app based authentication must have no more than the number of steps that the PSU would experience when directly accessing the ASPSP mobile app (biometric, passcode, credentials).
