Introduction About Customer Journey Customer Experience Principles Customer Communication Improving Comprehension Authentication Methods Redirection Browser Redirection – AIS Browser Redirection – PIS App Redirection – AIS App Redirection – PIS More on Redirection Decoupled Model A – Static PSU Identifier Model B – ASPSP Generated Identifier Model C – TPP Generated Identifier Model D – PSU with TPP Account SCA Exemptions ASPSP Applies Exemption Exemption with Customer Identifier Account Information AIS Consent Refreshing AISP Access AIS Consent Dashboard & Revocation AIS Access Dashboard & Revocation Access Status Notifications PSUs from Corporate Entities 90-Days Re-authentication Enhancement Permissions & Data Clusters Payment Initiation Single Domestic – a/c Selection @ PISP Single Domestic – Supplementary Info Single Domestic – a/c Selection @ ASPSP Single Domestic Scheduled Standing Orders International Bulk/Batch Multi-authorisation CoF for PISP – Y/N Response Payment Refunds Variable Recurring Payments (VRP) – Domestic VRP Payments with an SCA exemption VRP Payments with delegated SCA Consent Dashboard & Revocation Access Dashboard & Revocation CBPIIs Consent for CoF CBPII Access Dashboard & Revocation CoF – Y/N Response CBPII Revocation of Consent Re-Authentication of CoF Access at ASPSP CEG Checklist Explanation of CEG Checklist Examples of CEG Checklist Questions Appendices Consumer and SME Research Themes Consultation – Research Data Deep Linking PIS Parameters & Considerations Card-Permissions & Data Clusters TPP Permissions & CASS Considerations Standard Error Codes Contingent Reimbursement Model Payment Status Refund Payment Fulfillment Change Log
