Operational Guidelines
The Operational Guidelines (“the OG”) and Operational Guidelines Checklist (“the OG Checklist”) have been designed to support ASPSPs with their request for an exemption from providing a contingency mechanism.

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The Operational Guidelines (“the OG”) and Operational Guidelines Checklist (“the OG Checklist”) have been designed to support ASPSPs with their request for an exemption from providing a contingency mechanism.
Building on the RTS-SCA, the final EBA Guidelines and the FCA’s Approach documents which set out criteria, guidance and information requirements for ASPSPs seeking an exemption, the OG and OG Checklist provide recommendations to help ASPSPs demonstrate compliance with these regulatory requirements.
These recommendations are designed to help deliver an effective Open Banking ecosystem, meeting the needs of TPPs in providing services to PSUs.
TPPs need to be able to rely on highly available and well performing dedicated interfaces provided by ASPSPs, so that they can in turn provide reliable services to their customers.
Guidance for ASPSPs to demonstrate that their dedicated interface has been designed and tested in line with EBA requirements, that is has been appropriately stress tested and to evidence wide usage by TPPs.
Policies, procedures and systems that an ASPSP should create and embed to demonstrate effective problem resolution for TPPs using their dedicated interface and test facility.
Change scenarios that may impact TPPs and guidance for an ASPSP to consider when implementing a change and communicating to TPPs.
An essential tool enabling Participants to self-attest against key criteria identified within the Operational Guidelines. Participants answer specific questions to demonstrate conformance to the Operational Guidelines.
A summary list of changes from V3.1.11 to V4.0 It indicates where changes have removed or added copy or functionality.