Change and Communication Management

Notification of a Change

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Published 2 years ago 25 Jun 2020

ASPSPs should provide notice to TPPs of a change (within the time frames outlined above) via the ASPSP’s own website or developer portal.

Other Journeys in ‘Change and Communication Management’.

ASPSPs should provide notice to TPPs of a change (within the time frames outlined above) via the ASPSP’s own website or developer portal.

When informing TPPs of an anticipated change, an ASPSP should confirm:

 

Business critical issue – Business critical issue – represents a complete loss of service or a significant feature that is completely unavailable, and no workaround exists.

 

Degraded service issue – Degraded service issue – includes intermittent issues and reduced quality of service. A workaround may be available.

 

General issue – cosmetic issues which include product questions, feature requests and development issues in staging environments.​

 

OBIE Support Services offers support to ASPSPs and TPPs, by communicating all notifications of change received from ASPSPs to the Open Banking ecosystem.