The Customer Experience Guidelines Checklist (“the CEG Checklist”) is a tool to help Participants certify key criteria identified in the CEG, by answering questions that demonstrate the Participant’s conformance to the Guidelines.
Other pages in this section Get Started Authentication Methods Account Information Services Payment Initiation Services Card Based Payment Instrument Issuers (CBPIIs) Checklist Appendices Change Log
Understand and Download the Checklist The CEG Checklist is intended to drive certain behaviours and functionality in the ecosystem: Deliver excellent customer experiences that are simple and secure. Promote innovation. Encourage adoption of Open Banking by both TPPs and consumers This includes ensuring that: Any supplementary information that is ancillary to the journey provides clear customer benefit. ASPSPs are able… View journey This version was published 5 Years ago 23 Sep 2019 Examples and additional detail for CEG Checklist questions To aid your completion of the Checklist, we provide these example questions and answers with additional detail. View journey This version was published 5 Years ago 23 Sep 2019
Understand and Download the Checklist The CEG Checklist is intended to drive certain behaviours and functionality in the ecosystem: Deliver excellent customer experiences that are simple and secure. Promote innovation. Encourage adoption of Open Banking by both TPPs and consumers This includes ensuring that: Any supplementary information that is ancillary to the journey provides clear customer benefit. ASPSPs are able… View journey This version was published 5 Years ago 23 Sep 2019
Examples and additional detail for CEG Checklist questions To aid your completion of the Checklist, we provide these example questions and answers with additional detail. View journey This version was published 5 Years ago 23 Sep 2019