Operational Guidelines

ASPSP Operational Guidelines

The Operational Guidelines (“the OG”) and Operational Guidelines Checklist (“the OG Checklist”) have been designed to support ASPSPs with their request for an exemption from providing a contingency mechanism.

TPP Operational Guidelines

These voluntary TPP Operational Guidelines  (“the OG”) for Third Party Providers have been designed to support TPPs with guidance on best practice in areas including operational practices, security, counter-fraud, issue resolution and testing.