These Operational Guidelines (OGs) help TPPs deliver innovative, competitive and secure products and services within the evolving Open Banking Ecosystem.
Other pages in this section Operational Guidelines Overview Availability and performance Dedicated Interface Requirements Problem Resolution Change and Communication Management Operational Guidelines Checklist TPP Guidelines Change Log
In this chapter Change Management OBIE will continue to publish new versions of the Open Banking Standard to cater for regulatory changes / clarifications, Open Banking Roadmap requirements and other approved changes including new functionality, fixing defects, and erratas. Publication will take place within appropriate timeframes to enable Participants to plan ahead and ensure the that they have adequate time to… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020 Data Ethics Open Banking enabled services facilitate the transfer of high-quality datasets from the consumer to the TPP. How you collect, collate, draw insight and inference from the data, and how you store it, use it and share it and for what purpose, all have ethical implications. Data is a company asset which requires proper and effective handling to create value. It also something which… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020 Data Privacy / GDPR Compliance with data privacy laws and GDPR requires a risk based approach tailored to the nature of personal data and the type of processing employed. The checklist below provides signposts to the relevant sources. View journey This version was published 4 Years & 10 Months ago 11 Feb 2020 Testing OBIE would like to ensure all Participants looking to operate within the OBIE Ecosystems do so in a supported manner. This includes supporting TPPs with the ability to test their products and services (both at initial launch and also through subsequent changes) by providing a number of key tools and infrastructure to ensure that their products have… View journey This version was published 4 Years & 10 Months ago 12 Feb 2020 Issues and Disputes This section provides guidance on issues and disputes, including customer complaints and infrastructural failures. TPPs should incorporate these into their operational capability. Maintaining the highest standards of service delivery, even when problems occur, is critical to provide a good customer experience and a well-functioning open banking ecosystem. Current Issues Status To share known issues with… View journey This version was published 4 Years & 10 Months ago 13 Feb 2020 Contract and Supplier Management Buying Services – Supplier Contracts This section sets out the key considerations when you are procuring or contracting services. Taking a systematic approach will increase speed to contract, minimise risk and help drive more value from the supplier. Services you might want to buy include: technology (hardware, software, cloud), outsourcing, facilities and professional advice. In… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020 Business Continuity and Disaster Recovery Business Continuity and Disaster Recovery are processes that all firms should have but should never want to use. In the event of either being required, if a firm does not have them it could be catastrophic for the firm. There can be confusion between the two, but they are quite easy to distinguish: Business Continuity… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020
Change Management OBIE will continue to publish new versions of the Open Banking Standard to cater for regulatory changes / clarifications, Open Banking Roadmap requirements and other approved changes including new functionality, fixing defects, and erratas. Publication will take place within appropriate timeframes to enable Participants to plan ahead and ensure the that they have adequate time to… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020
Data Ethics Open Banking enabled services facilitate the transfer of high-quality datasets from the consumer to the TPP. How you collect, collate, draw insight and inference from the data, and how you store it, use it and share it and for what purpose, all have ethical implications. Data is a company asset which requires proper and effective handling to create value. It also something which… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020
Data Privacy / GDPR Compliance with data privacy laws and GDPR requires a risk based approach tailored to the nature of personal data and the type of processing employed. The checklist below provides signposts to the relevant sources. View journey This version was published 4 Years & 10 Months ago 11 Feb 2020
Testing OBIE would like to ensure all Participants looking to operate within the OBIE Ecosystems do so in a supported manner. This includes supporting TPPs with the ability to test their products and services (both at initial launch and also through subsequent changes) by providing a number of key tools and infrastructure to ensure that their products have… View journey This version was published 4 Years & 10 Months ago 12 Feb 2020
Issues and Disputes This section provides guidance on issues and disputes, including customer complaints and infrastructural failures. TPPs should incorporate these into their operational capability. Maintaining the highest standards of service delivery, even when problems occur, is critical to provide a good customer experience and a well-functioning open banking ecosystem. Current Issues Status To share known issues with… View journey This version was published 4 Years & 10 Months ago 13 Feb 2020
Contract and Supplier Management Buying Services – Supplier Contracts This section sets out the key considerations when you are procuring or contracting services. Taking a systematic approach will increase speed to contract, minimise risk and help drive more value from the supplier. Services you might want to buy include: technology (hardware, software, cloud), outsourcing, facilities and professional advice. In… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020
Business Continuity and Disaster Recovery Business Continuity and Disaster Recovery are processes that all firms should have but should never want to use. In the event of either being required, if a firm does not have them it could be catastrophic for the firm. There can be confusion between the two, but they are quite easy to distinguish: Business Continuity… View journey This version was published 4 Years & 10 Months ago 11 Feb 2020