Bulk / Batch Payments

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CEG Checklist Requirements 1
PISPs should either allow PSUs to specify any of the below information or pre-populate this information on their behalf for the bulk & batch payments: • Total amount of all payments in the bulk/batch and currency. • Number of payments included in the bulk/batch. • Reference for the file (as per best practice). • Any supplementary information required which the ASPSP has published as required and is specific to that ASPSP.

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CEG Checklist Requirements 2
PSU payment Account Selection: If PISPs allow PSUs to import/upload a batch/bulk file of payments, then the file may contain one PSU payment Account (for bulk) or multiple PSU payment Accounts (for batch). In this case, PISPs should not allow the customer to define a PSU payment Account for the bulk or batch. PISPs could read the file and pre-populate the PSU payment Account in the case of bulk payments. Moreover, PISPs could use the PSU payment Account sort code(s) to identify and pre-populate the PSU’s ASPSP that the bulk/batch needs to be submitted for processing. Otherwise, if no external file upload or PSU payment Account(s) in the file, PISPs should allow PSUs to either: Enter the PSU payment Account details. Select their account details (assumes they have been saved previously). Select their ASPSP in order to select their PSU payment Account from there.

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CEG Checklist Requirements 3
Minimum Set of Parameters: If PISPs allows PSUs to import/upload a batch/bulk file of payments, then the file may contain the payment scheme(s) and the requested execution date(s) for the bulk/batch of payments. In this case, PISPs should not allow the customer to define the payment scheme and the requested execution date. PISPs could read the file and pre-populate the payment scheme and the requested execution date in the case of bulk payments and also for the batch payments if the same throughout the file. Otherwise, if no external file upload or payment scheme and the requested execution date in the file, PISPs should allow PSUs to specify the below information: Instruction instrument (payment scheme). Requested Execution date. Note: For batch payments this will only hold if these parameters will need to apply to all the transactions within the batch.

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CEG Checklist Requirements 4
PSU Consent to PISP: PISPs must request for the PSU’s consent to the payment clearly displaying any of the following information if specified by PSUs or pre-populated by PISPs: Total amount of all payments in the bulk/batch and currency (subject to item #2 options). Number of payments included in the bulk/batch (subject to item #2 options). Reference for the file (as per best practice) (subject to item #2 options). Instruction instrument (payment scheme) (subject to item #1 options). Requested Execution date (subject to item #1 options). PSU payment Account or selected ASPSP (subject to item #3 options). Note 1: if PSU payment Account is selected in previous screen, PISPs should mask the account details. Note 2: if PSU payment Account details are provided, PISPs could use the account sort-code to derive and display the ASPSP.

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CX Considerations 5
As per Single Domestic Payments – a/c selection @ PISP, item #4.

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CX Considerations 6
As per Single Domestic Payments – a/c selection @ PISP, item #5.

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CEG Checklist Requirements 7
As per Single Domestic Payments – a/c selection @ PISP, item #8.

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CEG Checklist Requirements 8
Supplementary/ Missing Payment Information: Although the payee details and total amount are known to the ASPSP before the PSU is authenticated, ASPSPs must introduce a step after authentication to allow PSUs to provide additional information associated with the bulk/batch payment in order to complete the payment instructions, if the payment order is incomplete. This information may include: PSU payment Account Identification details (for bulk payments only) Instruction instrument (payment scheme) (for bulk payments and for batch only if it applies to all payments in the batch) Requested Execution date (for bulk payments and for batch only if it applies to all payments in the batch) ASPSPs should be able to introduce a step after authentication to display additional /supplementary information in relation to the bulk batch payment instructions such as expected execution date, specific terms related to this payment type, charges etc.

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CX Considerations 9
ASPSPs should also display to PSUs all the payment instruction information received from PISPs.

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CX Considerations 10
ASPSPs should inform PSUs about their “point of no return” for making the payment and that their payment will be made after pressing the Proceed button. Example wording: “Press Proceed to make payment“.

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CX Considerations 11
ASPSPs must allow PSUs to review the information described in items #8, #9 & #10. The PSU can either proceed with the payment or cancel it, on the same screen using options with %22equal prominence%22.

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CX Considerations 12
As per Single Domestic Payments – a/c selection @ PISP, item #9.

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CEG Checklist Requirements 13
PISP Confirmation: As per Single Domestic Payments – a/c selection @ PISP, item #10.

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CEG Checklist Requirements 14
Further Payment Status Update: As per Single Domestic Payments – a/c selection @ PISP, item #12.